What does that mean?Put simply – if you hold something warm in your hands, you are more likely to act generously and interpret others as being more “warm” in their interactions with you as well. Weird? Yes. But true. So, during the holiday season when the air is colder and people are more likely to order hot drinks from Starbucks (or bring them into the office) it is possible that they will actually have a warmer demeanor. And, as silly as it might sound, if you have a difficult conversation coming up, don’t have it while you are out in the cold (or if the person is drinking an iced coffee) instead, offer them a hot beverage and wait until you are back in the warm office.
Simple things like this, which we don’t logically think should make a difference on our behavior (but absolutely do) happen all the time. This is the behavioral economics concept of “priming” which is sort of like the old subliminal messaging claims of yore. When it comes to communication, messaging, marketing, or branding, everything matters and can be priming – for good or bad. Listen to the full podcast episode here to learn how priming impacts your business:
Or, listen to Behavioral Economics Foundations: Priming in your favorite podcast app. Thanks again for listening and learning with me. And remember, to BE thoughtful.